Frequently Asked Questions
Here are some questions that are frequently asked by our customers. Please feel free to read it. If you have further question, please do not hesitate just drop us a message at our facebook page or email us; we will answer your question ASAP.
What’s your return policy?
For any product we sold out, sorry to inform you that we are unable to do refund or return.
Do you ship oversees and to P.O. boxes?
Sad to inform you that currently we only ship to West Malaysia
What is special order?
We do provide special order. Which mean you have spare part number, but you are unable to find the item on our web page, please leave a message at our facebook page or email us.
Do you have customer service?
Of course! Our friendly and knowledgeable customer service representatives are available to answer your questions. Feel free to contact us at 03-33430951 or email to [email protected]. Alternatively, leave us a message here and we will get in touch with you as soon as we can.
How to make payment, do you accept credit card?
Currently we do only support bank transfer to UOB(United Overseas Bank). When make a bank transfer make sure account number and name you key in are correct. Remember to print screen picture and email us or send though Facebook page.
Here is our bank account detail.
| Bank account number: | 171 309 0943 |
|---|---|
| Account name: | Meng Tat Machinery Services Sdn Bhd |
| Bank type: | UOB(United Overseas Bank) |